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01392 457120
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What our clients say

“FIRST4TECH put in place a cost effective managed solution which has exceeded our expectations."
Shane Tout, Commercial Director
Besley & Copp Ltd


“Knowing help is a key stroke away takes a huge worry out of our everyday operations.
Paula Warke, Owner
Dart Rock Climbing Centre


“I would happily recommend FIRST4TECH to anyone.”
Ian Foster, Managing Director
System Six Kitchens Ltd


“FIRST4TECH obviously have vast knowledge and many years of experience. The engineers are down-to-earth and extremely helpful.
Gabi Boland, IT Helpdesk
fwdesign limited


“FIRST4TECH have proved themselves to be very professional, skilled and adaptive to our needs.”
Mike Jeptha, IT Manager
Wood&Wood Signs

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Virus removal

We offer a full virus removal service for home users from our easy to access office in Exeter.  Just drop your PC or Laptop into us where our highly skilled and friendly engineers can identify and clean any virus/trojan/malware or rogue antivirus infecting your system.

Clearing your system of virus infections with FIRST4TECH couldn't be easier!

 

Step 1: Give us a call on 01392 457120 and describe whats happening.

 

Step 2: If it sounds like a virus, for just £15 we'll take a look at your system at our Exeter offices.


Step 3: For a further £35 we can then clear the virus and ensure your PC is protected.

(NB. In some cases its not possible to clean a severe infection without a system rebuild.  You will be given the option of a complete system rebuild if the infection is too severe to clean, for a total of £85.)

 

Will I lose my data?

We're well aware of the horror stories where people take their PC or Laptop to a large retail chain for virus removal and get their system back only to find all of their photographs, email and music have been deleted! Our engineers are very mindful of this and will fully backup all of your personal data prior to any virus clean or system rebuild.

Will I get infected again?

Its impossible to guarantee 100% protection against the various strains of virus/trojan/malware infections out there, however as well as cleaning the infection present on your PC or Laptop, we'll also make every effort to ensure your system is protected from future infections.  Our engineers will make sure the latest version of Microsoft Security Essentials is installed and up to date, as well as applying all critical Windows Updates.  We'll also advise you on best practices to avoid future virus infections.