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What our clients say

“FIRST4TECH put in place a cost effective managed solution which has exceeded our expectations."
Shane Tout, Commercial Director
Besley & Copp Ltd

“FIRST4TECH prioritised our problems and got us up and running with the minimum of fuss.
Catherine Evans-Martin
Executive Assistant
R K Shipman Ltd

“I would happily (and have) recommend FIRST4TECH to anyone.”
Ian Foster, Managing Director
System Six Kitchens Ltd

“FIRST4TECH obviously have vast knowledge and many years of experience. The engineers are down-to-earth and extremely helpful.
Gabi Boland, IT Helpdesk
fwdesign limited

“FIRST4TECH have proved themselves to be very professional, skilled and adaptive to our needs.”
Mike Jeptha, IT Manager
Wood&Wood Signs

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Wednesday
03Feb2010

Does IT drive you up the wall? Me too!

I have always been a fan of outdoor activities and over the years have tried my hand at canoeing, canyoning, mountain biking, rafting, surfing, flying (and jumping out of) planes amongst other things, all of which I have always really enjoyed, but my regular activity of late has been climbing.  Since September last year me and my family all became members of a fantastic indoor climbing centre called Dart Rock in Buckfastleigh.

The centre is run by Paula and Robbie Warke along with a wonderful group of friendly, fun and helpful staff.  Dart Rock is a fantastic venue with an amazing atmosphere and I must admit that both myself and my son are now totally addicted to climbing!

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Tuesday
29Sep2009

There's an app for that!

September 3rd 2009.  That was the day I finally managed to convince Jamie to switch to an Apple iPhone!  We had been using Windows Mobile based phones (HTC Touch) for the past 18 months and were pretty pleased with them.  However in the past 6 months or so, many of our friends, family and more importantly customers have been upgrading to iPhones.  With each small snippet of use to setup their Microsoft Exchange email, I grew more and more impressed with the iPhone and quickly became convinced it was better than any other mobile phone on the market.  All I had to do was to convince Jamie!

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Friday
24Jul2009

Cloud computing suites - is this the future?

It’s been a long time since I've used Outlook and POP3 email delivery for personal use - I've been using Google Mail for a while now and can’t recommend it highly enough. Intrigued by the number of different area’s Google seemed to be getting involved in recently I wondered if they did domain hosting. A friend of mine mentioned Google Apps and I didn't really know what it was, so I decided to take a look.

In a nutshell, Google Apps allows businesses to deploy Gmail, Google Docs, Google Calendar and other web apps to its employees. Everything's hosted by Google, which is what really caught my attention once I started to think about it. Instead of purchasing the hardware and software for say a Microsoft Small Business Server (to act as a File & Print server and Exchange server) and individual Microsoft Office licenses, for $50 per user per year you can deploy Google Apps to each of your staff - effectively outsourcing your IT hardware and software. Now whilst I’m not entirely sure a lot of SME's are ready to embrace this kind of forward thinking technology quite yet, I can certainly see the immediate benefits - 99.9% uptime guarantee, effectively unlimited storage, no special hardware or software requirements and all for around 1/3 of the total cost of competing solutions.

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Wednesday
01Jul2009

Internet Filtering and Open DNS

Keeping access to the internet safe and manageable for use in your business or at home can be difficult to achieve. There is a vast amount of adult material on the internet as well as the time eating social networking sites, and thats before we even start on the likes of chat systems such as MSN, ICQ and Skype! For most users this is very difficult to control and can also be very expensive.

There are a number of very good packages that can be purchased for high level control of internet access such as software produced by Burstek for business level internet access and also the likes of Net Nanny or CyberPatrol amongst many others for home use. All of these work very well but do involve purchasing subscriptions and applications like Burstek require a lot of configuration. So are there any other alternatives?

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Monday
08Jun2009

New FIRST4TECH website using Squarespace

One of the first things I was tasked with back in 2007 when FIRST4TECH was founded was to create a company website. At that time I convinced myself that the best way to develop the site was in raw HTML/CSS code – to afford me greater flexibility and control. For the most part this worked out well, aside from the headaches and RSI!

Times have changed, website design has evolved and (like it or not) social networking is rife. So at the end of April 2009, we decided it was time to refresh both the design and content of our website. We wanted a cleaner, fresher look as well as updating the content now that have a few years of business under our belts and know what our existing customers appreciate most, and subsequently what sells our services effectively.

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